When making a decision on
selecting your next piece of equipment whether it be a printer, a copier, a fax machine or looking towards implementing a
Multifunctional devise there are several key drivers that effect most businesses.
Cost:
When looking at cost it is
imperative to look at the total cost that the devise will have to the business. Many
organisations will look at the purchase price and base a decision on this. It is important that you look at the long term
running costs and the hidden costs that would not seem so obvious.
Cost to replace toner? And more importantly how often would you need to do this?
To calculate this you need
to look at the types of documents you are printing, coping and receiving by fax. Take into consideration coverage, and the
amount of colour you would typically use.
Other consumables? Most printers contain a head unit where photocopiers use a drum unit and a fuser that would need to be
changed during the year. This is an additional running cost and may require a
service call to change adding to the overall cost.
To avoid spiralling costs
enquire about service contracts and how this would help make a saving overall. Service
contracts usually work in a similar way to your mobile phone contract, charging you a set charge every time you produce a
document. Additional savings can be made when commit to a volume band on a monthly basis.
When deciding your contract
make sure there are no hidden charges if you exceed toner yields and or double charges for printing onto larger paper sizes.
Ease of Use
As with all new equipment
whether is a new car, TV or telephone it takes the user time to understand how to use operate. Printers, copiers and multifunctional
devises are no different after all not everyone takes to changes easily. This can lead to a large disruption in the office
costing more in lost productivity than the savings originally planned. To ensure
ease of use request a demonstration of your new investment, after all you would rarely buy a car without a test drive.
Print Quality
95% of your printing/coping
will be either for documents that are kept internally or monographic documents sent out to clients in the form of an invoice
or letter. Print quality is normally not an issue, as most manufactures will
have a high out put quality for documents of this nature. If your organisation has a sales department that requires documents
to aid winning business it may be important to have a devise that has a high output quality especially in colour as you only
have one opportunity to make a first impression. Despite many offices running in a paperless environment Sales documents and
invoices still tend to be required to be printed out.
Network traffic
When implementing a multifunctional
devise to remove desktop printers and scanners a big concern for most IT departments is the increase in traffic on the network. With multiple users all trying to print at the same time, this can lead to a bottleneck
on the network. Leading to interference for everyone trying to save, open and edit documents saved on the server, whilst also
slowing servers down when sending and receiving e-mails.
This may lead to additional
costs for your organisation, in improving your server’s memory and storage.
Multi-tasking
Multifunctional
devises mean exactly that; the devise is designed to carry out different tasks, coping, scanning, printing and faxing. Unfortunately
not all devises can multitask. This means that if one person in the office is using the devise to print to you would need
to wait until the job is complete before you can start to use the scanning, faxing or coping functions, leading to a loss
of productivity.
Down time
A large concern for businesses that
rely heavily on the functions of their multifunctional devise is ‘downtime’. This is where the machine is out
of service waiting for an engineer due to parts needing to be changed. All suppliers will look at a 4-hour call out time for
an engineer to be with you to diagnose the problem, however not necessarily fix the fault. This could require a part to be
ordered and a day or twos wait for these.